Draft policy — pending review by a licensed attorney before this page is treated as final.
Privacy Policy
This policy explains how Captain C’s Restaurant & Lounge (“we”, “us”) collects, uses and protects information when you use this website and app to order food, book a table, register for a meal plan, or contact us.
Information We Collect
When you create an account, place an order, make a reservation, or send us a message, we collect the information you provide directly — such as your name, phone number, email address, delivery address, and order or reservation details. We do not collect payment card details directly; payments are processed by our third-party payment processor.
How We Use Your Information
We use your information to fulfil orders and reservations, communicate with you about them, provide customer support, and — where you have not opted out — send updates about offers and promotions by email, SMS or WhatsApp.
Sharing of Information
We share information with service providers who help us operate — such as payment processors, delivery riders, and email/SMS providers — only as needed to deliver our services. We do not sell your personal information to third parties.
Data Retention & Security
We retain account and order information for as long as your account is active or as needed to comply with legal obligations. We take reasonable technical and organisational measures to protect your information.
Your Rights
You may request access to, correction of, or deletion of your personal information at any time by contacting us at captaincrnl@gmail.com.
Contact Us
Questions about this policy can be sent to captaincrnl@gmail.com or through our contact page.